Chas. Gentmantel & Sons Ltd.
Online Privacy Policy & Security Statement

Chas. Gentmantel & Sons Ltd. Values the importance of protecting your personal privacy. We have instituted policies and procedures to ensure that any personal information you provide to us will be treated with the utmost care and respect and will be utilized for the purposes for which it is collected. Please take a moment to review our privacy commitment to you.

What types of personal information is collected on the website?
Chas. Gentmantel & Sons Ltd. will only collect information that is pertinent and necessary to manage your relationship with us and will limit the collection and use of personal information to that which is required for valid business purposes, or to comply with legislation. This includes information visitors supply when making purchases on our online store such as name, surname, shipping address, phone number, and email. Your credit card information will not be seen nor saved on our servers. Thus, this information must be entered by users every time they place an order.

What do we do with the personal information collected on the website?
Your personal information will be used strictly to process your order. Shipping information such as name, surname, and address is requested in order to accurately ship your order. Contact information, such as e-mail address and phone number, is used only to confirm your order or for contact purposes should we have trouble processing an order. Credit card numbers and expiration dates are required for billing purposes, but are not saved on our servers. This information is used by PayPal, stricly in the course of processing payments and is kept confidential.

We will limit the use and disclosure of your personal information
Chas. Gentmantel & Sons Ltd. will use and disclose your personal information in accordance with our privacy policy, for the purposes it was collected, for managing your relationship with us, or as required by law. Chas. Gentmantel & Sons Ltd. uses outside delivery services to ship orders and a credit card processing company to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Chas. Gentmantel & Sons Ltd. will not sell, share, or rent your information to others for marketing purposes without initially having obtained your consent.

Your right to access
Chas. Gentmantel & Sons Ltd. supports your right to access personal information that we have collected about you. Note that complete access cannot be guaranteed due to certain legal restrictions to your right to access. For example, you will not have access to files that contain information about other individuals or information that is confidential to Chas. Gentmantel & Sons Ltd.. If you are denied access, Chas. Gentmantel & Sons Ltd. will notify you of the reason.

Changing the Gentmantel Privacy Policy
Chas. Gentmantel & Sons Ltd. reserves the right to change the Chas. Gentmantel & Sons Ltd. privacy policy at any time without notice. Any modification of the Chas. Gentmantel & Sons Ltd. privacy policy will be published on the website. Users are therefore encouraged to visit the Chas. Gentmantel & Sons Ltd. Privacy Policy section of the website regularly. Placing an order through the website after modifications have been published constitutes acceptance of those modifications to the Chas. Gentmantel & Sons Ltd. Privacy Policy.

Contact Information



Chas. Gentmantel & Sons Ltd.
10085 St-Laurent Boulevard
Montreal, Quebec
Canada H3L 2N5

Toll-Free: 1-888-291-1101
Fax: 514-388-4082